HELP / FREQUENTLY ASKED QUESTIONS

Welcome to the TN Child Support Internet Payment Web Site. This site allows child support payors to initiate bank draft authorizations to satisfy child support court orders via the web. Although a user may be registered to access TN Child Support case information, a separate registration is required to submit child support payments through the TN Child Support Internet Payment Web Site.
Questions About Registering
Questions About Setting Up a Payment
Questions About the Verification (Prenote) Period
Questions About Editing or Changing an Account
Questions About Unavailable Funds
Credit Card FAQs
Questions About Security
Questions about Technical Issues
Unauthorized Access of an Account
Contact Information

 

Tennessee State Disbursement Unit
P. O. Box 305200
Nashville, TN 37229

Customer Service telephone (for bank draft inquiries only): 615.253.4394 (local) or 1.800.838.6911 (toll free)

Fax: 615-885-7430

Note: All questions related to a child support case should be directed to your local child support office.

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